FAQ

Frequently Asked Questions

Which charger fits my Phantom GOGO scooter?

R1 / R1 Pro (42V 1.5A, 3-Pin port): Compatible with Phantom GOGO R1 and R1 Pro models with the new 3-pin charging port. SKU: FY0634201500.

A10 (42V 1.7A, Special Port): Compatible with Phantom GOGO A10 models with the new special charging port. SKU: FY-4201700.

NOT compatible: A8, A9, old round ports, 24V/48V systems, or lead-acid batteries.

See our Compatibility Guide for details.

Are these chargers UL Listed and FCC compliant?

Yes. R1 charger: UL-US-2340130-1 (UL 62368-1). A10 charger: UL-US-2426893-0, FCC Ref. DGE240326014F. See our Certifications page.

What is the output voltage and current?

Both chargers output DC 42V for 36V lithium battery systems. R1: 1.5A (63W). A10: 1.7A (71.4W). Input: AC 100–240V, 50/60Hz.

What is your shipping and return policy?

Free US shipping on orders $35+. Ships from Chino Hills, CA 91709. Typical delivery: 3–7 business days within the continental US. 30-day warranty on charger defects. Contact zhangyichi082@outlook.com or +1 909-668-0521 for returns.

Who manufactures these chargers?

Chargers are manufactured by FUYUANDIAN (Zhejiang Fudian Intelligent Technology Co., Ltd). Sold and distributed by HLYZ, LLC. HLYZLLC™ is our trademark (Class 12, pending).

How do I know if I have the right charging port?

Check the physical connector on your scooter. R1/R1 Pro use a 3-pin port; A10 uses a different special port. When in doubt, send us a photo before ordering.